← Back to Home
1. Introduction
Indian Rahein Technologies Pvt. Ltd. ("Indian Rahein", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and profile photo.
- Location Data: Real-time GPS location to facilitate ride booking and tracking.
- Payment Information: Transaction details processed securely through third-party payment gateways.
- Device Information: Device type, operating system, and app version for service improvement.
- Usage Data: Ride history, preferences, and in-app behavior to improve user experience.
3. How We Use Your Information
- To provide, operate, and maintain our ride-booking services.
- To process payments and send ride confirmations and receipts.
- To improve, personalize, and expand our app features.
- To communicate with you about updates, promotions, and support.
- To ensure the safety and security of riders and drivers.
- To comply with legal obligations and resolve disputes.
4. Sharing Your Information
We do not sell your personal information. We may share it only in the following circumstances:
- With Drivers: Your pick-up location and name are shared with the assigned driver.
- With Payment Processors: Necessary transaction data is shared securely.
- With Legal Authorities: When required by law or to protect our rights.
- With Service Providers: Third-party vendors who assist in operating our platform under strict confidentiality agreements.
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
- Access, update, or delete your personal data through the app settings.
- Opt out of marketing communications at any time.
- Request a copy of the data we hold about you.
- Lodge a complaint with the relevant data protection authority.
7. Contact Us
For any privacy-related questions or concerns, please contact us at:
Indian Rahein Technologies Pvt. Ltd.
Naraina Vihar, Delhi, India
Email: support@Indian Rahein.com